245033 Range Road 33
Calgary, AB T3Z 2E9

(403) 240-3822

COVID-19 Update

COVID-19 UPDATE

Updated Statement – May 19th, 2020

Dear Guests,

Thank you to all of our 2020 Season Pass holders who have selected from one of the two options that we shared with you on April 27th, 2020. We truly appreciate your support and loyalty during this unprecedented time. Note the two options below for those yet to decide.

This past weekend we would have normally welcomed Guests back to the park for our opening weekend. We have heard from many Guests saying that they missed this May long weekend tradition. We miss you too! We look forward to the day when we get to see your family again!

We are currently developing our COVID-19 safety protocols/procedures with guidance from Alberta Health Services and the International Association of Amusement Parks and Attractions. Safety is our number one priority. We remain hopeful that we will be able to open during our 2020 season. At this time, we do not know when this will be yet stay tuned for further updates.

In the meantime, we have created some Calaway Fun at Home for you to enjoy. Please click here to find Calaway Park activities including bingo, mazes, word searches and more. Be sure to check back as more activities and content are being added regularly.

You can now bring a bit of the Calaway Park experience into your home! Click here for more information.

From the Calaway Park family to yours, please stay safe.

Sincerely,

Bob Williams

General Manager

Option 1 – 2020 Season Pass Exchange Program
We recognize even if we do open you might not be comfortable to visit us due to COVID-19, that is understandable. Activated 2020 Season Passes can now be exchanged for 2021 Season Passes. To exchange your 2020 Season Passes for 2021 Season Passes, please visit the 2020 Season Pass Exchange Program page by June 15, 2020 to submit your request. Only activated 2020 Season Pass holders who submit an exchange request by this date will be eligible for this option.

Option 2 – Extension of the expiry date of 2020 Season Passes
Activated 2020 Season Passes will now be valid for one year rather than expire on October 12, 2020. The one-year time period will start on the opening day of our 2020 season, this date is yet to be determined. This way any time that you may miss with us this year can be enjoyed next year. If Calaway Park is unable to open for our 2020 season, your activated 2020 Season Passes will be extended for our full 2021 season. No forms or actions would be required for this option. Further details would be provided to 2020 Season Pass holders at that time.

FAQ

Safety is our number one priority. Our opening will be in accordance with the current public health measures in place by Alberta Health Services, and at this time, we do not know when this will be. Our team continues working to prepare Calaway Park for our 2020 season while following all guidelines by Alberta Health Services.

No decisions have been made regarding extending the season at this time.

The safety of our guests and team members is our first priority. We are implementing the requirements by Alberta Health Services for our daily operation. Furthermore, we are receiving information from the International Association of Amusement Parks and Attractions regarding the specific best practices for COVID-19 for our industry. Appropriate protocols/ procedures will be put in place for the safety of our guests and our team members.

Calaway Park has two options available for our Season Pass holders.

Option 1 – 2020 Season Pass Exchange Program
We recognize even if we do open you might not be comfortable to visit us due to COVID-19, that is understandable. Activated 2020 Season Passes can now be exchanged for 2021 Season Passes. To exchange your 2020 Season Passes for 2021 Season Passes, please visit the 2020 Season Pass Exchange Program page by June 15, 2020 to submit your request. Only activated 2020 Season Pass holders who submit an exchange request by this date will be eligible for this option.

Option 2 – Extension of the expiry date of 2020 Season Passes
Activated 2020 Season Passes will now be valid for one year rather than expire on October 12, 2020. The one-year time period will start on the opening day of our 2020 season. This way any time that you may miss with us this year can be enjoyed next year. If Calaway Park is unable to open for our 2020 season, your activated 2020 Season Passes will be extended for our full 2021 season. No forms or actions would be required for this option. Further details would be provided to 2020 Season Pass holders at that time.

The two options outlined above are the options available to all 2020 Season Pass holders. Calaway Park Season Passes require activation. To activate your 2020 Season Passes, click here. Please activate your 2020 Season Passes then select from one of the two options.

We recommend that you activate your Season Pass as soon as you receive it. Non-activated lost or stolen Season Passes will not be replaced. Your Season Pass must be activated to receive the Season Pass options available at calawaypark.com.

Non-activated Season Passes can be given to another individual to activate. All Calaway Park passes/ tickets are not to be re-sold. Activated Season Passes are non-transferable.

The Spring Season Pass sale is available online at calawaypark.com until May 19th, 2020.

Our spring events will not be rescheduled. We will update you on all our other upcoming events.

Please email us at calaway@calawaypark.com. For Calaway RV Park and Campground inquiries, please email campground@calawaypark.com. Stay safe and well!