245033 Range Road 33
Calgary, AB T3Z 2E9

(403) 240-3822

COVID-19 Update

Updated September 18th!

Please read the essential information below before your visit!

The safety of our Guests and Team Members is our first priority. We have actively worked with Alberta Health and the International Association of Amusement Parks and Attractions to ensure that our park experience is the safest possible. We can’t wait to create memories, excitement, and joy with your family this summer.

Vortex, Wave Rider and Free Fallin’ opened on August 26th! These rides have been approved by Alberta Health to open. Guests will be required to wear a face mask in the queue line and while riding Vortex, Wave Rider and Free Fallin’. This is in addition to Dodgem, Bumble Blast, Sky Wynder, Air Gliders, Dream Machine and Storm where face masks are already required in the queue line and while riding. Due to the high velocity, motion, and guest position on Chaos, Adrenaline Test Zone and Ocean Motion, these rides will remain temporarily closed until Stage 3 of the Alberta Relaunch Strategy.

Season Pass holders! We have made the decision that all activated 2020 Season Passes will remain valid for our full 2021 season. All Guests who have selected the Season Pass Expiry Extension Program will automatically receive this extension to their Season Passes to the end of the 2021 season. For Season Pass holders who haven’t activated their 2020 Season Passes, please ensure that you activate your 2020 Season Passes before October 21st, 2020. You must activate your 2020 Season Passes by October 21st, to receive the Season Pass Expiry Extension program.

Below is essential information that you need to know for your next visit. This information is subject to change as public health measures adapt to the current situation. Please review the information in each tab below for all the information on our 2020 season.

Admissions Procedure

An Admission Entry Reservation is required for all Guests, including Season Pass holders and Day Admission tickets.

The Admission Entry Reservation system allows you to book a reservation for our Fall operating days.

For Guests needing to purchase one-day tickets, please click here. You will need your tickets numbers to book your Admission Entry Reservation.

If you have a Season Pass or have purchased your one-day tickets already, please click here to book your Admission Entry Reservation. 

Reservation tickets are issued for 11am and 12pm admission entry times. Reservations are booked on a first come, first serve basis starting at 11am. When the 11am entry time period is full, we will start issuing tickets for the 12pm entry time. Please be respectful of the entry time on your ticket. All Guests are welcome to stay until 5pm when the park closed for the day.

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Please note:

  • Children 2 and under don’t require a ticket or reservation.
  • Guests with Special Needs and Aides – please book a reservation by emailing entryreservation@calawaypark.com a minimum of 48 hours before your visit. Please note that due to one-way entrances and exits at rides to ensure physical distancing, the Attraction Boarding Pass program will not be available at this time.
  • Guests cannot visit Calaway Park if they are experiencing symptoms including cough, fever, shortness of breath, runny nose or sore throat that are not related to a pre-existing illness or health condition, or are otherwise required to isolate or quarantine. Please reschedule your visit if anyone in your party is experiencing these symptoms or is sick. Please see our FAQ below to learn how to cancel your visit.
  • An inherent risk of exposure to COVID-19 exists in any public place where people are present. COVID-19 is extremely contagious and can lead to severe illness or death. Senior citizens and guests with underlying medical conditions are especially vulnerable. You may choose to postpone your visit until 2021. By visiting Calaway Park you voluntarily assume all risks related to exposure to COVID-19.

Alberta Relaunch Strategy Stage 2 Hours

Current Hours of Operation

Starting July 17th, open daily from 10am to 5pm until August 31st, 2020

Fall Hours of Operation

From September 5th to October 12th, open Saturdays, Sundays and Holiday Mondays, from 11am to 5pm

Alberta Relaunch Strategy Stage 2 Admission Pricing

One Day Tickets

Children 2 years old and younger – Free

Everyone 3 years old and older – $28 plus GST – save 33% (reg. admission rate – $41.95)

Admission includes unlimited rides, CP Spray n’ Play and free parking.

Starting September 1st, our one-day admission price will be $28 plus GST each, as Vortex, Wave Rider and Free Fallin’ will be open as well as our Halloweekends experience. Save 33%!

Calaway Park discount one-day tickets will be available from September 1st to October 4th, 2020 at your local Calgary Co-op. Tickets are $27 plus GST each. Save 35%! Please ensure that you book your Admission Entry Reservation after purchasing your tickets.

Experience

In Stage 2 of the Alberta Relaunch Strategy the park experience will look a little different. The Haunted Hotel, Cinemagic 3D, all Live Stage Shows, Twiz & Twirl Maze, Mulligan Island Mini Golf, BBQ Choo Choo, Calaway Café, Java Splash, one Mini Melts location, Tasty Treats, Celebration Shop, and Vortex Photo Booth will not be available.

Most ride, games, food and retail locations will be open with increased sanitization protocols, physical distancing, and protective barriers in place. Please follow the posted signage and the instructions of our team members at all these locations.

We recommend that you download the Passport to Fun and Park Map before you leave home. The Passport to Fun brochure will not be available at Calaway Park.

Rides

Safety is always our first priority.

Restraints/handles/grab bars will be sanitized after each ride cycle. High touch points such as queue line railings will be sanitized on a frequent basis.

Some rides will operate at full capacity as physical distancing can be achieved with standard operation of loading all cars. Filling multiple seats within an individual car will be limited to guests from the same household / cohort.

Some rides will operate at a reduced capacity and specific ride cars will be closed off to ensure proper physical distancing between guests.

NEW UPDATE! Vortex, Wave Rider and Free Fallin’ will be opening on August 26th! These rides have been approved by Alberta Health to open. Guests will be required to wear a face mask in the queue line and while riding Vortex, Wave Rider and Free Fallin’. This is in addition to Dodgem, Bumble Blast, Sky Wynder, Air Gliders, Dream Machine and Storm where face masks are already required in the queue line and while riding. Due to the high velocity, motion, and guest position on Chaos, Adrenaline Test Zone and Ocean Motion, these rides will remain temporarily closed.

Face masks are also required inside Hudstones Toys & Gifts and Sweet Toothe Candy Shop.

We recommend that you visit our height guide to help plan your visit.

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Safety

What you can expect from us:
  • The park will limit capacity so you will be able to easily move throughout the park and our attractions while maintaining physical distancing.
  • A Health and Wellness questionnaire will be required in our Admissions area on your arrival.
  • Physical distancing signage throughout the park, including in ride and food location queue lines.
  • Directional signage on one-way pathways.
  • Increased sanitization protocols of high touch areas.
  • Hand sanitizer stations throughout the park.
  • Physical barriers where physical distancing cannot be maintained.
  • Our team members will be pre-screened before each shift and wearing personal protective equipment. They will have completed a specific COVID-19 training course.
What we expect from you:
  • Guests cannot visit Calaway Park if they are experiencing symptoms including cough, fever, shortness of breath, runny nose or sore throat that are not related to a pre-existing illness or health condition, or are otherwise required to isolate or quarantine. Please reschedule your visit if anyone in your party is experiencing these symptoms or is sick. If you feel ill during your visit, please go to First Aid immediately.
  • Wash your hands often and avoid touching your face.
  • Maintain at least 2 metres (6 feet) distance from other Guest groups and families.
  • Cover your mouth and nose when coughing or sneezing.
  • Avoid touching surfaces and limit your time spent in eating or rest areas.
  • Food can only be shared by members of the same family. There can be no shared picnic baskets or food outside of your immediate family at the park during this time.
  • Please bring a full water bottle as all water fountains will be inactive and our food services locations will not be able to refill personal beverage containers. Bottled water will be available for purchase.
  • Guests are encouraged to apply hand sanitizer before entering ride queue lines, or playing games. There will be hand sanitizer stations throughout the park yet we recommend you bring hand sanitizer with you.
  • We recommend all Guests 6 years old and older wear a mask while visiting. Please visit [https://www.alberta.ca/masks.aspx#toc-2] for the proper way to wear a face mask. Face masks are not mandatory during your visit except while in the queue line and riding Vortex, Free Fallin’, Wave Rider, Dodgem, Storm, Air Gliders, Bumble Blast, Sky Wynder, and Dream Machine. They are also required inside Hudstones Toys & Gifts and Sweet Toothe Candy Shop.
  • Please follow all posted guidelines and instructions by Calaway Park team members.
  • Park with one full parking spot between you and the next vehicle. Our parking lot should look like a checkerboard.
  • Locker rentals will be available but limited.
  • Wheelchairs will be available at First Aid.
  • Stroller rentals are not available.
  • We encourage Guests to use cashless payment whenever possible.

COVID-19 is an evolving situation and these guidelines may change without notice.

Remember we are in this together! Thank you for being safe, kind and patient. Your Smile is Our Mission! We hope to see you soon!

Season Pass Holders

Season Pass holders! We have made the decision that all activated 2020 Season Passes will remain valid for the full 2021 season. All Guests who have selected the Season Pass Expiry Extension program will automatically receive this extension to their Season Passes to the end of the 2021 season. For Season Pass holders who haven’t activated their 2020 Season Passes, please ensure that you activate your 2020 Season Passes before October 21st, 2020. You must activate your 2020 Season Passes by October 21st, to receive the Season Pass Expiry Extension program.

We LOVE our Season Pass holders! All activated 2020 Season Pass holders will be entered in to win a special prize package including a Calgary Co-op snack basket, four 2021 one-day tickets to Calaway Park for friends or family to visit with you, and a Timber Falls Pizza Co. pizza meal.  Your 2020 Season Pass must be activated by October 21st, 2020 to be entered into this contest. The winner will be chosen through the luck of the draw.

FAQ

Calaway Park will open on July 17th to Season Pass holders and July 18th to Season Pass holders and the General Public. We will then be open daily from 10am to 5pm until August 31st, 2020. Calaway Park will be open Saturdays, Sundays and Holiday Mondays from September 5th to October 12th from 11am to 5pm.

Please click here to book your visit.

Season Pass holders can have up to 3 visits per Season Pass holder booked at a time. After you visit, you will be able to book your next reservation. Please be respectful of other families who are wanting to visit the park and only book reservations for dates that you are sure to use. If something comes up where you cannot make your reserved day, please email us at entryreservation@calawaypark.com so that we can make that visit available to another family.

Season Pass holders can have up to 3 visits per Season Pass holder booked at a time. After you visit, you will be able to book your next reservation. Please be respectful of other families who are wanting to visit the park and only book reservations for dates that you are sure to use. If something comes up where you cannot make your reserved day, please email us at entryreservation@calawaypark.com so that we can that visit available to another family.

No, children 2 years old and younger do not require a ticket or a reservation.

Admission tickets will not be available at Calaway Park. Please purchase your online ticket here then book your admission entry reservation here.

Please reserve the day of your visit using our Admission Entry Reservation System.

Your reservation will be for a specific entry time (11am or 12pm). Please be respectful of your entry time. You are welcome to stay until 5pm when the park closes for the day.

If you are unable to make your reservation, including due to weather, please let us know so that we can make it available to another family. Please email us at entryreservation@calawaypark.com.

Don’t worry! If you are running late for your entry time you will still be able to enter the park. Please do not arrive early for your entry time.

Calaway Park does not have a non-rider admission rate. We hope that you enjoy some of our family rides like U-Drive, Carousel and Rocky Mountain Rail.

Yes, please ensure that you keep your Season Pass or one-day ticket with you to gain re-entry.

Birthday Party packages and group events are not available at this time.

Due to our online ticket and Admission Entry Reservation process, Calgary Attractions coupons and brochure coupons cannot be redeemed. Please purchase Staycation Online Tickets or one-day tickets at your local Calgary Co-op starting September 1st.

Fall Season Pass Guest Admission coupons will not be available due to COVID-19 restrictions. Please purchase Staycation Online Tickets or one-day tickets at your local Calgary Co-op starting September 1st.

We have made the decision that all activated 2020 Season Passes will remain valid for the full 2021 season. All Guests who have selected the Season Pass expiry extension program will automatically receive this extension to their Season Passes to the end of the 2021 season. For Season Pass holders who haven’t activated their 2020 Season Passes, please ensure that you activate your 2020 Season Passes before October 21st, 2020. You must activate your 2020 Season Passes by October 21st, to receive the Season Pass Expiry Extension program.

We LOVE our Season Pass holders! All activated 2020 Season Pass holders will be entered in to win a special prize package including a Calgary Co-op snack basket, four 2021 one-day tickets to Calaway Park friends or family to visit with you, and a Timber Falls Pizza Co. pizza meal.  Your 2020 Season Pass must be activated by October 21st, 2020 to be entered into this contest. The winner will be chosen through the luck of the draw.

Hand sanitizer stations will be available however we recommend that you bring some for your family.

We strongly recommend wearing a face masks during your overall visit to the park yet they are not required. Face masks will be required in the queue line and while riding Vortex, Free Fallin’, Wave Rider, Dodgem, Storm, Air Gliders, Bumble Blast, Sky Wynder, and Dream Machine. They are also required inside Hudstones Toys & Gifts and Sweet Toothe Candy Shop. For those who forgot their face masks we will have them available for purchase.

All food locations will be open except Calaway Café, BBQ Choo Choo, and Java Splash. All of our concession foods will be available on park however duplicate locations such as Hole-in-One Mini Donuts, one Mini Melts cart, and Tasty Treats are currently closed.

All retail locations will be open except Celebration Shop and Vortex Photo Booth. Face masks are required inside Hudstones Toys & Gifts and Sweet Toothe Candy Shop.

All games will be open except Twiz and Twirl Maze and Mulligan Island Mini Golf. Please note: that only the individuals fishing (one parent can be with a child) will be allowed on the dock at the Trout Pond. There can 12 people fishing at one time with a maximum of 18 individuals on the dock.

*Subject to change

MAXX the Robot and his inventor will be making daily appearances next to Pretzels & Churros. CP Spray n’ Play will be open. The Haunted Hotel, Cinemagic 3D and our live stage shows will not be available.

All rides will be open except for Chaos, Ocean Motion and Adrenaline Test Zone which will be temporarily closed during Stage 2 due to the high velocity nature of these rides. These rides will re-open in Stage 3 of Alberta’s Relaunch Strategy.

We recommend that you bring hand sanitizer, a face mask, bottled water, sunscreen, a hat and closed-toed shoes for your visit.

Yes, please visit Guest Services for lost and found.

Yes, please click here for more information.

Wheelchairs will be available to rent at First Aid on a first come, first serve basis. Strollers will not be available to rent.

If you have questions regarding your Admission Entry Reservation, please email us at entryreservation@calawaypark.com or call us at 403-240-3822 ext. 0.

For all other park inquiries, please email us at calaway@calawaypark.com.

For Calaway RV Park and Campground inquiries, please email us at campground@calawaypark.com.